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Shipping Policy
FOR DELIVERY AND SHIPPING DETAILS CALL
- RAKIBE UDDINE MONDAL : +91 9907032942
We strive to deliver products purchased from www.nargisborkhahouse.com in excellent condition and in the fastest time possible. We here by request you to go through our shipping policy before making any purchase from our website.
HOW DO WE SEND OUR GOODS?
ALL CONFIRMED ORDERS WITH RECEIPT OF 100% PAYMENT IN ADVANCE, WHICH WE RECEIVE BEFORE 12 NOON OF EACH DAY ARE DISPATCHED ON THE SAME DAY FROM OUR CENTRAL GO DOWN IN SIVAKASI TO RESPECTIVE LOGISTIC PARTNERS ASSIGNED FOR RESPECTIVE DESTINATIONS.
DOOR DELIVERY OF GOODS:
DUE TO COVID -19 GOVERNMENTS HAVE PUT LOT OF RESTRICTIONS IN VEHICULAAR MOVEMENT INSIDE THE CITIES AND TOWNS. NO DOOR DELIVERY IS POOSSIBLE THIS YEAR
HOW DO I KNOW WHEN MY GOODS ARE SENT?
AFTER THE DISPATCCH OF GOODS FROM SIVAKASI, WE WILL SHARE THE TRANSPORT DETAILS LIKEE TRANSPORTER NAME, CONTACT NUMBER, LORRY RECEIPT NUMBER, NO OF PARCEL SENT, FREIGHT CHARGES ETC BY WATSAPP AND INFORM THE SAME OVER PHONE
HOW DO I COLLECT MY PARCEL?
IT CAN BE COLLECTED FROM THE TRANSPORTS GO DOWN OR FROM LORRY SHEADS. AS WE SHARE YOU THE TRANSPORTERS CONTACT DETAILS, YOU CAN CONTACT AND FIND ABOUT THE ARRIVAL OF PARCEL AND FROM WHERE ONE SHOULD COLLECT IT, AND THE DOCUMENTS REQUIRED FOR COLLECTION.
HOW DO I CHECK THE STATUS OF MY ORDER?
ALL ORDERS RECEIVED WITH 100% PAYMENT ARE PROCESSED WITHIN 24 - 36HOURS. YOU CAN CHECK THE STATUS OF YOUR ORDER AFTER 24 HOURS BY CALLING RAKIBE UDDINE MONDAL : +91 9907032942 BETWEEN 9AM TO 9PM
WHAT WILL BE THE TRANSPORTATION CHARGES?
TRANSPORTATION CHARGE VARIES WITH EACH DESTINATION. PLEASE REFER THE SHIPPING CHART BELOW
WHAT IS THE ESTIMATED DELIVERY TIME?
EACH DESTINATION HAS ITS OWN DELIVERY TIME. PLEASE REFER SHIPPING CHART FOR MORE ASSISTANCE.
DELIVERY CHART FOR ALL OTHER STATES: 2020
| S.No | STATE | CITY/TOWN | MINIMUM PURCHASE VALUE | FREIGHT CHARGES | NO OF DAYS FOR DELIVERY |
| 01 | TAMILNADU | ALL OVER TAMILNADU | INR 3,000/- |
INR 300/- PER PARCEL |
3 TO 4 DAYS |
| 02 | KERALA | TRIVANDRUM, KOLLAM, ALAPPUZHA, PATTANAMTHITTA, KOTTAYAM, ERNAKULAM, MALAPPURAM, PALAKAD, THRISSUR, KOZHIKODE, KANNUR AND KASARGOD | INR 3,000/- | INR 600/- PER PARCEL | WITHIN 7 DAYS |
| 03 | KARNATAKA | BENGALURU, DHARWAD, MYSURU, TUMAKURU, HASSAN, PUTTUR, MANGALORE, UDUPI, SHIVAMOGGA, HUBLI, BELAGAVI, BELGAUM, BAGALKOT, GULBARGA, RAICHUR, KARWAR, MUDHOL | INR 3,000/- | INR 600/- PER PARCEL | WITHIN 7 DAYS |
| 04 | ANDRA PRADESH | CHITTOOR, KADAPA, TIRUPATI, NELLORE, VIJAYAWADA, KAKINADA, VISAKAPATINAM, SRIKAKULAM, GUNTUR, RAJAHMUNDRY, ONGOLE, | INR 3,000/- | INR 750/- PER PARCEL | WITHIN 7 DAYS |
| 05 | TELANGANA | HYDERABAD | INR 3,000/- | INR 750/- PERR PAARCEL | WITHIN 7 DAYS |
| 01 | PONDICHERRY | ALL OVER PONDICHERRY | INR 3,000/- |
INR 250/- PER PARCEL |
3 TO 4 DAYS |
WHATS YOUR RETURN POLICY?
ONCE PAYMENT AND SHIPPING IS DONE - WE DO NOT TAKE ANY RETURN OF GOODS.
DO YOU DELIVER INTERNATIONALLY?
AS OF NOW, WE DON? DELIVER ITEMS INTERNATIONALLY. YOU WILL BE ABLE TO MAKE YOUR PURCHASES ON OUR SITE FROM ANYWHERE IN THE WORLD, BUT PLEASE ENSURE THE DELIVERY ADDRESS IS IN INDIA.
WHAT IS YOUR CANCELLATION POLICY?
NO CANCELLATION POST PAYMENT AND PROCESSED